Contact Lenses

Contact Lens Policy
The Eye Exam
Contact Lens Fitting
Ordering Contact Lenses
Insertion and Removal Training Session
Followup Appointments
Contact Lens Policy
Payment
Lens Changes
Refunds

Advancements in contact lens technology offer the potential of successful contact lens wear to most of our patients. Because contact lenses are medical devices placed on the eyes, they require expert fitting and careful instruction, as well as conscientious care and compliance with recommended follow-up examinations to maintain the healthy functioning of our eyes.

THE EYE EXAM

Before you can be fitted for contact lenses, a complete medical and refractive examination is necessary. The cost of this exam is separate from any charges for contact lenses. This exam is critical to assuring the good health of your eyes and ruling out the possibility of an unsuspected, underlying condition, which may prevent contact lens use. If contact lenses are feasible, the complete eye exam will help us select the most appropriate lens material and design. Because a thorough examination requires the use of eye drops, a contact lens fitting cannot always be performed on the same day as the complete eye exam. If the contact lens fitting is not done the same day as the general exam, a fitting can be scheduled for a later date.

CONTACT LENS FITTING

The goal of contact lens fitting is to find the most appropriate contact lens for each patient’s optimal comfort and vision. A wide variety of types, materials, sizes, and colors are offered. We are committed to taking the time and making the effort to fit you properly. Although many patients will need only one fitting session, sometimes this process requires several appointments. In our experience the extra time, effort, and patience are well merited by both your ultimate satisfaction and the health of your eyes.

ORDERING CONTACT LENSES

Once we have determined the exact lens specifications and you have returned your Contact Lens Wearer’s Agreement, our office will order your lenses if they are not in our inventory.

INSERTION AND REMOVAL TRAINING SESSION

The patient will be provided with personalized instruction in the safe care and usage of your new lenses. Upon completion of a successful insertion and removal session, you may begin wearing your lenses and we will schedule your first follow-up appointment.

FOLLOWUP APPOINTMENTS

Several follow-up appointments are necessary to assure that your contact lenses continue to fit well and your eyes remain healthy. Charges for follow-up visits during the first three months are included in the contact lens fitting fee.

CONTACT LENS POLICY

The cost for contact lenses is broken down into two parts: The fitting fee and the contact lens price.

The FITTING fee includes:

  1. The fitting
  2. A starter lens care kit
  3. The insertion and removal training session(s)
  4. Follow-up visits related to the fitting

The FITTING fee does not include:

  1. The medical eye exam
  2. Medical visits not directly related to lens wear
  3. The contact lenses

PAYMENT

The fitting fee is due when lenses are fit. The contact lens charges are due on delivery of the contacts. The only exceptions are therapeutic lenses, which are medically necessary.

LENS CHANGES

If a patient originally fit with one lens requires a change to a more expensive lens, the difference in the fitting fee will be charged.

REFUNDS

There are very few patients who are unable to wear contact lenses. If, however, either you or your doctor decides to discontinue the contact lenses, a refund of the cost of the lenses may be given within the first 30 days (provided the contacts are returned in good condition). There will be no refund of the fitting fee.
If you have any questions or need further clarification, please contact us at the Cheyenne Eye Clinic, 634-2020.